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High-Performance Premium Servers
Report Server Down
Help us maintain optimal performance of our advanced VPN infrastructure
monitor_heart Report Server Issues
Help us maintain our advanced network performance
Select the service type experiencing issues:
Advanced Server Monitoring
At AuronVPN, we utilize advanced monitoring systems to continuously track our servers' health, ensuring high availability and optimal performance. Our infrastructure can automatically detect and resolve many issues before they affect your connection. However, some problems may require manual intervention, which is where your reports become invaluable in helping us identify and fix issues more quickly.
Resource Optimization
Our systems continuously optimize server resources to maintain fast, reliable connections even during peak usage times.
Threat Detection
Our security systems identify and block potential threats to keep your connections secure.
Optimized Routing
Optimized routing ensures your traffic takes the fastest and most reliable path through our network.
Predictive Maintenance
Our systems predict potential server issues before they occur, allowing for preventative maintenance.
Common Server Issues
Here are some common issues you might encounter with our optimized VPN/SSH servers:
Connection timeout
Unable to establish connection to the server within the expected timeframe
Slow connection speeds
Significantly reduced download or upload speeds compared to normal operation
Frequent disconnections
Connection drops unexpectedly and requires reconnection
Authentication failures
Unable to authenticate despite using correct credentials
Port blocking issues
Specific ports or protocols are not accessible or working properly
Protocol compatibility
Issues with specific protocols like WebSocket, HTTPS, or UDP connections
What happens after you report?
1. Advanced Analysis
Our system analyzes your report and correlates it with monitoring data to identify the root cause
2. Expert Investigation
Our technical team investigates complex issues that require human expertise
3. Quick Resolution
We prioritize fixes based on impact and restore service as quickly as possible